Trupti Roy, Account Manager, Hanmer MSL Mumbai:
The day I was promoted to a manager, I emailed my brother saying, “I am a manager now, yeahyyyy!!!” Seconds later I get a reply from him saying “You deserved it, all the best, now be a leader!”As soon as I finished reading that line, all I thought was, what does he mean by ‘be a leader’ … I am a leader, that is why I was made a manager! I spoke to my brother the same night and he kept explaining how a manager is not always a leader and that in order to be a really good manager, I had to be a leader. HUH! I ignored all this as it was celebration time.
A few weeks later I got an email from our Talent Director, Sushma Rana, saying that I had been nominated for a workshop called “Leadership Skills – Transforming Managers into Leaders.” Instantly I knew that this was something I had been waiting for! With the zeal to reach on time, I left early for an initial address by our CEO, Jaideep Shergill who kicked- off the program. The session started with our trainer, Ajit talking to us about our expectations from the workshop and setting out the agenda for three days. At that time, the topic that interested me the most was about “delegation” scheduled for day 3. I was to discover later that each and every topic would be a ‘revelation’ to me!
On day 1, Ajit explained how each individual is blessed with aptitude and intelligence and leadership is about unleashing the power of our people. Four different styles of leadership were discussed in length and how one should apply them depending on the job at hand and the competency and commitment of the individual. It was impressed upon us that one needs to train a colleague in such a way that he or she is high on competency and high on motivation. During the session, we spoke about how behavioral patterns can get the best out of an individual. It actually made me realize the mistakes I had made in my dealings with my team members. If a person had not been performing well, I would get frustrated. I learned the nuances of patiently but consistently grooming my team members using different approaches to get the desired results.
Day 2 was fun as it involved lot of application by means of role playing. We all had to role play as a manager and a junior team member. Interesting real-life scenarios were discussed and role played, which was a great hands-on learning. Some situations I could so relate to, plus Ajit’s take on each situation actually made me understand how important it is to make a junior team mate open up. Our role as managers is to clarify what they want, develop their thoughts and get their agreement to do the task. Productivity is what matters at the end of the day.
Day 3 was fantastic as I learned about delegation, in particular the process involved in delegation to effectively delegate work to ensure the best quality results. A few of the other topics that were covered were time management, types of listening, counselling, managing conflicts, coaching and effective feedback; each one had new learnings for me. In the end, we also did an exercise where each one of us had to talk about their individual 5-year vision and where they see themselves five years down the line.
The 3-day learning experience was unbelievable. I truly understood what it means to be a leader. Being a leader is much more than being a manager. Though it was a 3-day workshop, I was left craving to learn more. I am very thankful to Luna, my team leader for nominating me for this wonderful workshop. I hope I become a true leader one day!